Support Policy

At Geotyparts, we are dedicated to providing top-tier support for our valued customers in the excavator parts industry. We understand that your business relies on the timely delivery and functionality of our products. That’s why we’re committed to being available whenever you need us.

24/7 Customer Support
We offer round-the-clock customer support, 7 days a week, to ensure you get the assistance you need, no matter your time zone. Whether it’s a question about our products, an issue with an order, or technical guidance, our professional support team is here to help.

Our Support Includes:

• Product Consultation: Guidance on choosing the right excavator parts for your needs.
• Order Assistance: Help with placing orders, tracking shipments, and resolving delivery issues.
• Technical Support: Expert advice on installation and troubleshooting.
• After-Sales Support: Warranty claims and maintenance inquiries.

How to Reach Us:

• Email: [[email protected]] (Response within 12 hours)
• Phone: [+86-18620757576/ whatsapp:+86-13570111162] (Available 24/7)
• Live Chat: Accessible through our website for instant assistance.

Your Satisfaction, Our Priority
At Geotyparts, customer satisfaction is our primary goal. We take pride in delivering exceptional service and ensuring your business operations run smoothly.

If you have any questions or need assistance, don’t hesitate to reach out to our team. We're here to support your success!